YOUR PRIVACY CHOICES

Privacy Policy - Lojacom

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our store Lojacom.com. We comply with the General Data Protection Regulation (GDPR) and other relevant laws.


Who we are
Lojacom
Registered in the Netherlands
Contact: info@lojacom.com


What data we collect
We may collect the following data when you interact with our website or place an order:

  • Name, address, phone number, email

  • Billing and shipping details

  • Payment details (processed securely by third parties - we don’t store card info)

  • IP address, browser type, device info

  • Your interactions with our website (via cookies and similar technologies)


Why we collect your data
We process your personal data to:

  • Fulfill and deliver your order

  • Communicate with you about your order or our services

  • Manage payments and prevent fraud

  • Improve our store and customer experience

  • Send marketing (only if you’ve consented)


Legal basis for processing
We process your data because it is necessary to:

  • Perform a contract (e.g. to deliver your order)

  • Comply with legal obligations (e.g. tax laws)

  • Pursue legitimate interests (e.g. prevent fraud, improve services)

  • With your consent (e.g. for marketing emails, optional cookies)


Who we share data with
We share your data with:

  • Payment processors (e.g. Shopify Payments, PayPal)

  • Shipping carriers (to deliver your order)

  • Marketing and analytics services (if used, like Meta, Google - data may leave the EU if applicable)

  • IT service providers that help us run our store


International data transfers
If we use tools (e.g. Google, Meta) that transfer data outside the EU, we ensure appropriate safeguards are in place as required by GDPR.


Your rights under GDPR
You have the right to:

  • Access your personal data

  • Request correction of incorrect data

  • Request deletion of your data (where legally possible)

  • Object to or restrict processing

  • Data portability (get a copy of your data)

  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at info@lojacom.com.


Data retention
We keep your data only as long as needed to fulfill purposes above or as required by law (e.g. tax records).


Cookies
We use cookies to run our store, improve functionality, and analyze site traffic. Where required, we ask for your consent for non-essential cookies.


Contact
For privacy questions or complaints, contact us at info@lojacom.com.
If you are not satisfied, you can also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).